Last Updated: 1/1/2026
SKYFI HOLDING LTD. strives to ensure client satisfaction. However, due to the custom nature of our agency services, the following refund and cancellation terms apply.
Notice: You may cancel a project at any time by providing written notice to [email protected]
Work in Progress: In the event of cancellation, you will be billed for all work completed and expenses incurred up to the date of cancellation.
Deposits: Non-refundable deposits (if applicable per your contract) will not be returned. These deposits cover our initial setup, research, and resource allocation costs.
Service-Based Nature: As our services involve time, expertise, and custom creation, we generally do not offer refunds once work has commenced or has been delivered.
Exceptions: If SkyFi is unable to deliver the agreed-upon services due to our own fault or inability, a pro-rated refund may be issued for the uncompleted portion of the work.
Third-Party Costs: Payments made to third parties on your behalf (e.g., Ad Spend, Domain Registration, Hosting Fees, Software Licenses) are strictly non-refundable.
If a client wishes to pause a project, they must inform us in writing. Projects paused for more than 30 days may be subject to a “restart fee” or re-estimation of costs upon resumption, as resource availability and market rates may change.
If you are unhappy with our services, please contact us immediately at [email protected]. so we can attempt to resolve the issue amicably. We are dedicated to working with you to reach a satisfactory outcome.
