Meta and TikTok Account Support and Recovery

SkyFi is an official Meta Business Partner and TikTok Marketing Partner, which means we can escalate directly with both platforms on behalf of a brand: recovering hacked or disabled pages, fixing ad account restrictions, completing verification, and taking down impersonation accounts. Support starts at $1,000.

What we handle

Pricing

Technical support starts at $1,000. Urgent recovery cases are quoted per case after we see the account status, because what is recoverable and how fast depends on why the platform acted in the first place.

Why a partner account matters

Most brands who lose a page are stuck with the public help centre and an automated appeal form. As an official partner we have a direct escalation path to Meta and TikTok teams. That is usually the difference between a page coming back in days and a case that never gets a human reply.

Frequently asked questions

My Facebook or Instagram page was hacked. Can it be recovered?

Often yes, and speed matters. Send us the page URL, the admin email and what happened; we check the account status and tell you honestly whether it is recoverable before you pay anything.

My ad account is restricted. What now?

Restrictions come from policy, payment or identity flags. We diagnose which one, fix the underlying cause and file the appeal through the partner channel rather than the public form.

Can you get us verified on Instagram or Facebook?

We prepare and submit the verification case and fix the eligibility gaps first. No one can guarantee a platform decision, and anyone who guarantees it is selling you something else.

Someone is impersonating our brand. Can you take it down?

Yes. We file the impersonation and trademark reports through the partner channel and track them to resolution.